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/ Self Sign Up And Subscription
Self Sign Up And Subscription
Can I opt for SMS and chat facilities later if I fail to purchase them during the sign up process?
Yes. You can purchase chat, SMS facilities through Plan Add-On's from the Account Summary page af...
How will I be charged when I send lengthy SMS messages?
The maximum character count of an SMS message is 160 characters. Once you exceed this limit two S...
I am not able to generate a DR plan or declare a disaster through my trial instance
Trial instances do not support DR plan generation and declare disaster features. Please subscribe...
I am not able to send SMS notifications even though I have subscribed to the auto recharge facility
Ensure you had purchased the Mobile Communications feature in addition to auto recharge dur...
What all features will I be entitled to if i opt for the Mobile Communications feature?
You will be entitled to chat and SMS features if you opt for Mobile Communications during sign up.
Will I be charged every month for the additional employees that I purchase?
Yes. You will be charged $0.90 each for the additional employees that you purchase. Your account ...
Will I be charged for the email notifications I send from my instance?
No. You will not be charged for the emails sent from your instance. You will only be charged for ...
Will I be charged for the SMS message that I send from the App Download link in the application?
No. SMS messages sent from the App Download link will not be charged.
Will I be getting additional SMS messages in trial period once I exceed my SMS limit?
No. You will be provided with 10 SMS messages in your trial period. Additional messages will not ...
Will I be notified if my license is about to expire?
Yes. You will notified through email when your license is about to expire. You will be notified b...
Will my account be auto renewed if I am on an yearly plan?
No. You will have to manually renew your license at the end of your subsciption period if you are...
Will my account be recharged automatically once I have exceeded my SMS limit?
Yes. Your account will be recharged automatically if you have opted for the auto recharge option....
Will my trial instance be upgraded to a paid one automatically once the trial period is over?
No. Access to your instance would be revoked once your trial period is over. You will have to cho...
Will the SMS messages from my current plan be carried forward when I renew my account to a different plan if i havent used them?
No. The default messages that are provided during sign up will not be carried forward when you re...
Will the SMS messages purchased through Plan – Addon's be carried forward when I renew my account to a different plan?
Yes. The SMS messages purchased through Plan-Addon's will be carried forward when you renew your ...
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