Yes. Click on the role that has to be edited from the “Teams / Groups” section. The permissions t...

Yes. Change the status of the concerned user record in the Users List to inactive from active.

Yes. A user can be assigned to multiple roles and teams. When this is the case access permissions...

Yes. A team can be mapped to multiple roles. When this is the case, access permissions of all the...

Click on the “Reset Password” button against the employee record.  A new password would be g...

Select the employee from the “Employee Name” drop down in the User's tab. Select the concerned ro...

Choose the employee from the “Employee Name” drop down in the User's tab. The roles and teams ass...

You can partially or completely block access to the modules of the application using a role. Acce...

No. Either a role or a team has to be chosen during user creation. A user cannot be created witho...

It may take some time for the status to get updated. Click on the “Refresh” button to get the lat...

Yes. Employees belonging to a particular team can be notified when an incident is logged. Select ...

Yes. You can notify your employees through email and SMS while changing the status of an Alert or...

To track the status of tasks after raising an alert:1. Click on the Alerts tab in the dashboard.2...

The alert list is developed based on the available relationship information of the module ch...

Yes. The current version of the software does not support raising an alert without selecting empl...

Please ensure that the status of the Alert has been changed to Closed. You will be able to d...

Incidents that have been closed can be deleted only by the user who has logged it. Other users do...

The location manager of the location selected to log the incident will be notified by default eve...

To edit records using a CSV file:1. Click on the EXPORT LIST AS CSV button on the header sec...

You can enter data into SIB using the IMPORT CSV option if you do not have information about...

To change the currency value in your SIB instance:1. Click on the Admin button from the head...

Data can be fed into SIB by employing any of the following ways:1. Using the ADD button present i...

Employees cannot be deleted if they have relationships mapped to them (tasks, teams, business fun...

You will not be able to delete a location if it is linked to other records in the platform. To de...

BIA reports can be accessed by clicking on the BIA Reports option that is displayed by click...

Access to BIA reports can be controlled by assigning the appropriate roles and permissions i...

Use the RTO slider in the Impact Summary report to view the impacts defined for different RTO val...

Business Function Impact reports show the tangible and intangible impacts on business functi...

Smallest impacts are denoted by the color green and the largest impacts to the organization are d...

Yes. Values in the BIA report will change dynamically when impact values in Departments and Busin...

An employee has to be converted to an application user for him to use the chat feature. Please re...

To access your chat conversations:1. Click on the Admin button from the header section and choose...

Please ensure that you have purchased your account with the Mobile Communications feature. T...

Ensure the primary mobile number and the country code of the concerned employee is correct. SMS m...

Yes. All the employees belonging to a location can be notified by selecting the “Do you want to n...

Yes. When a contact group is selected during disaster declaration a message box exclusively for c...

Yes. When a contact group is selected during disaster declaration a message box exclusively for c...

Records of email and SMS messages sent to employees and customers are available in the Email...

Yes. A DR plan is not mandatory to declare a disaster. You can declare a disaster with the threat...

You can notify your employees through SMS, Email or both. Choose the appropriate option from the ...

Emails would be sent out with links to the employees who have been assigned to tasks, teams, busi...

Yes. The following contacts will be notified when a disaster is declared1. Contacts mapped to bus...

Yes. The following employees will be notified when a disaster is declared with a threat1. Employe...

Yes. The following employees from the DR plan will be notified1. Employees assigned to business f...

No. In the current version of the software only the primary mobile numbers and email ID's provide...

Yes. DR plans can be generated only for those locations that have been mapped to threats.

Yes. Data from multiple modules can be accommodated in the same section. When data from diff...

Yes. You can have different PDF cover layouts for each of your DR plans. This can be ac...

Yes. You can create custom sections for modules like Teams and Contacts in the DR plan. Data...

Section order in DR plans can be changed using the "Collapse All Sections" button in the DR plan ...

Follow the below mentioned steps to manipulate data using filters:1.Click on Add Data button in t...

SIB includes a dedicated DR templates section that can be used if you are not sure about what&nbs...

No. Information about threats, employees, assets, insurance and business functions mapped to...

The color codes in DR templates signify the following:Green - This color signifies that the templ...

No. Only sections from the other organization will be retained when a you create a DR plan using ...

Yes a task can be reassigned to different employees any number of times.

Yes. You can notify all employees who were involved in the recovery process (employees assig...

The task that you are trying to add is already existent in the tasks module. Try adding the unpla...

No. Assigning an employee is not mandatory while creating an unplanned task. You can assign an em...

Yes. All the unplanned tasks and their progress information is included in the report that i...

SIB supports two kinds of dashboards. A normal dashboard is displayed when there are no acti...

Tasks can be executed only based on their dependency with each other. If you have a child ta...

Ensure Preferred Communication Channels have been set in Admin. Click on the Admin button from th...

Yes. You can end a disaster even if there are tasks that have not been completed.

Yes. The previous assignee and the new assignee of the task will be notified through SMS and Emai...

Yes. You can purchase chat, SMS facilities through Plan Add-On's from the Account Summary page af...

The maximum character count of an SMS message is 160 characters. Once you exceed this limit two S...

Trial instances do not support DR plan generation and declare disaster features. Please subscribe...

Ensure you had purchased the Mobile Communications feature in addition to auto recharge  dur...

You will be entitled to chat and SMS features if you opt for Mobile Communications during sign up.

Yes. You will be charged $0.90 each for the additional employees that you purchase. Your account ...

No. You will not be charged for the emails sent from your instance. You will only be charged for ...

No. SMS messages sent from the App Download link will not be charged. 

No. You will be provided with 10 SMS messages in your trial period. Additional messages will not ...

Yes. You will notified through email when your license is about to expire. You will be notified b...

No. You will have to manually renew your license at the end of your subsciption period if you are...

Yes. Your account will be recharged automatically if you have opted for the auto recharge option....

No. Access to your instance would be revoked once your trial period is over. You will have to cho...

No. The default messages that are provided during sign up will not be carried forward when you re...

Yes. The SMS messages purchased through Plan-Addon's will be carried forward when you renew your ...